Frequently Asked Questions

Here are answers to the most frequently asked questions about TradeLog. If your question is not listed here, contact our support team through the Contact page.

What is R-multiple (R)?

R-multiple (or simply R) is a way to measure trade performance relative to your risk. 1R means you made exactly what you risked. 2R means you made twice what you risked. -1R means you lost exactly what you risked. For example, if you risked $100 on a trade and made $250, that is a 2.5R trade. R-multiples let you compare trades across different position sizes and markets on an equal basis.

How does the free trial work?

When you sign up, you get 14 days of free Pro access. No credit card is required. After the trial ends, your account moves to the free tier with Basic plan limits. Your data is preserved and you can subscribe at any time. There is no automatic charge.

Can I import trades from my trading platform?

Yes. TradeLog supports CSV import from most platforms and auto-sync from MetaTrader 4, MetaTrader 5, cTrader, NinjaTrader, Binance, Bybit, and OKX. For CSV import, export your trade history from your platform and upload it on the Import page. For auto-sync, connect your platform in Connections.

How do referrals work?

Share your unique referral link from the Referrals page. When someone signs up through your link and subscribes to a paid plan, both of you receive 20% recurring credits on your subscriptions. The credits are applied automatically through Stripe on each billing cycle.

Can I change plans at any time?

Yes. You can upgrade from Basic to Pro instantly (prorated charge for the remainder of your billing period) or downgrade from Pro to Basic at the end of your current billing cycle. Visit Settings > Manage Subscription to make changes through the Stripe customer portal.

What happens to my data if I cancel?

Your data is never deleted when you cancel. Your subscription remains active until the end of the billing period, then your account reverts to free tier limits. All your trades, notes, strategies, and settings are preserved. You can resubscribe at any time to regain full access.

Does TradeLog place trades on my behalf?

No. TradeLog is a read-only trading journal. It only reads your trade history for record-keeping and analysis. It never places, modifies, or closes trades on any connected platform. It never withdraws or transfers funds from your trading accounts.

Which trading platforms are supported?

TradeLog supports MetaTrader 4, MetaTrader 5, cTrader, NinjaTrader, Binance, Bybit, and OKX for auto-sync. For manual import, any platform that can export CSV trade history is supported. The system covers Futures, Forex, Stocks, and Crypto markets.

What is Blueprint?

Blueprint is TradeLog's advanced analysis engine that identifies cross-dimensional trading patterns you would not easily spot on your own. Instead of showing individual metrics (best symbol, best timeframe separately), Blueprint combines multiple dimensions to generate graded trading setups with specific recommendations for what to trade, when, how, and how much to risk. It requires at least 10 trades to start generating insights.

Is my data secure?

Yes. Your data is stored on Supabase with Row-Level Security (RLS) ensuring each user can only access their own data. All connections are encrypted with SSL/TLS. API keys are stored encrypted. Payments are processed by Stripe (PCI Level 1 certified). Your data is never sold or shared with third parties.